Support & Contact

We're Here to Help

Whether you have a technical question, billing enquiry, or just want to say hello — our team is ready to assist.

Fastest

Live Chat

Available Mon–Fri, 9am–6pm GMT

Email Support

support@techpayex.com

Response Time

We aim to reply within 4 business hours

Send Us a Message

Frequently Asked Questions

Can I use TechPayeX on multiple devices?

Yes. Our Platinum plan supports up to 5 devices. Other plans cover a single device.

Is my payment information secure?

All payments are processed with 256-bit SSL encryption. We never store card details on our servers.

How do I cancel my subscription?

You can cancel anytime from your account dashboard or by contacting our support team.

Does TechPayeX work on macOS?

Yes. TechPayeX fully supports macOS 12 (Monterey) and later, as well as Windows 10 and 11.

Platinum Priority Support

Platinum plan subscribers get 24/7 priority support with a guaranteed 1-hour response window.